SMS Gateway, public-friendly move from police

Published : The New Indian Express

SMS Gateway, the latest initiative by the Police Computer Wing, was launched by Deputy Chief Minister R Ashok on Tuesday. This facility provides updates to the applicants on the progress of services under Sakala scheme.

The facility is said to be the first of its kind in the country. Senior police officials gathered at the event received an instant SMS sent by the minister after a demonstration of the service.

Speaking on the occasion, Ashok said the police are putting their best efforts to provide services identified under the Sakala scheme.

“Our police have the potential of achieving 100 percent accuracy in disposing off cases,” he stated. The scheme can be implemented effectively once the problem of shortage of around 18,000 policemen is addressed, he said.

Additional Director General of Police Praveen Sood said that the Police Computer Wing is investing `53 crore for the Crime and Criminal Tracking Network System (CCTNS) Project.

“This has made the state police the only police unit in the country to have networked all its police stations and higher offices through internet. We also have our own state-of-the-art data centre at Madiwala,” Sood said.

All crime records will now be stored in real time at the data centre. The department is also all digitalising all records from 1995 and will save them at the centre.

On the side lines of the programme, Ashok said security has been tightened across the state   following reports that revenge mails threatening to avenge the execution of terrorist Ajmal Kasab have been received by the security agencies.

The police have already installed 180 CCTV cameras across the Bangalore city and another 100 would be installed shortly, he said.

Ashok said plans are underway to connect all security and traffic CCTVs together which would be a plan called a video wall system. This system will be in place at the upcoming office of the Additional Commissioner of Police (Traffic and Security) on Infantry Road. The police can monitor the entire city through the video wall.


How SMS Gateway Works?

SMS Gateway will help citizens who have filed a request for a service or an FIR to get a quick update on their case. They can find out the progress of investigation of cases through SMSes now. After a service request is made or an FIR is registered, a 15-digit number is created and an SMS is sent to the mobile number of the applicants, giving them details, the 15-digit number, police station etc. Subsequently, as the service will be ready for delivery or FIR reaches the stage of charge-sheet, another SMS is automatically  sent to the applicants. This does not require any manual intervention by police officers as it is totally automated. 

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